> ## Documentation Index
> Fetch the complete documentation index at: https://docs.carousify.com/llms.txt
> Use this file to discover all available pages before exploring further.

# SMTP

> Send invite and password-reset emails from your own mail server instead of Carousify's.

SMTP sends the essential account emails — team invites and password resets — from your own mail server, so they reach clients and members from your domain, not Carousify's. Only these few meaningful emails route through it. Credentials are stored encrypted.

<Note>
  SMTP is part of whitelabel, an **Enterprise** feature, and applies once whitelabel is **Active** (see [Whitelabel overview](/whitelabel/overview)). On other plans, contact [Support](https://carousify.com/contact-us/) to enable it at an additional charge.
</Note>

## Set it up

Open **Settings › Whitelabeling** and find the **Email (SMTP)** section.

<img src="https://mintcdn.com/carousify-c7aa6aca/PuJWZJyuwOIyaGOP/images/whitelabel/smtp-section.png?fit=max&auto=format&n=PuJWZJyuwOIyaGOP&q=85&s=b1299573f04d20da36b3ef208dd4b6e2" alt="Email (SMTP) section of the Carousify Whitelabeling page" className="rounded-xl border" width="3024" height="1618" data-path="images/whitelabel/smtp-section.png" />

Fill in your mail provider's details:

| Field                          | Value                                                       |
| ------------------------------ | ----------------------------------------------------------- |
| **SMTP Host**                  | Your provider's server, e.g. `smtp.mailgun.org`.            |
| **Username** / **Password**    | Your SMTP login. Use **Show** to check the password.        |
| **From Name** / **From Email** | The sender recipients see.                                  |
| **Port**                       | `587` (STARTTLS) or `465` (SSL — turn on **Implicit TLS**). |

## Test before it saves

Once the fields are filled, the status changes to **Needs verification**. Carousify makes you send a working test email before the settings save — so a wrong host or credential is caught now, not by a client.

<Steps>
  <Step title="Click Send test email">
    A dialog opens with a recipient (your address) and the **From** address.
  </Step>

  <Step title="Send and check the inbox">
    Adjust the recipient if you like, click **Send**, and confirm the email arrives.
  </Step>

  <Step title="Click Save Changes">
    A successful test verifies the setup. If nothing arrives, fix the host, port, TLS, or credentials and test again.
  </Step>
</Steps>

<img src="https://mintcdn.com/carousify-c7aa6aca/PuJWZJyuwOIyaGOP/images/whitelabel/smtp-test-modal.png?fit=max&auto=format&n=PuJWZJyuwOIyaGOP&q=85&s=981862cf8b43bf03951f3f57a59247b3" alt="Send test email dialog with a recipient field and the From address" className="rounded-xl border" width="3024" height="1618" data-path="images/whitelabel/smtp-test-modal.png" />

## What's next

<Columns cols={2}>
  <Card title="Branding" icon="palette" href="/whitelabel/branding">
    Logo, favicon, name, and accent color.
  </Card>

  <Card title="Custom domain" icon="globe" href="/whitelabel/custom-domain">
    Serve the app from a domain you own.
  </Card>

  <Card title="Whitelabel overview" icon="envelope" href="/whitelabel/overview">
    How SMTP fits the whitelabel setup.
  </Card>

  <Card title="Manage clients" icon="briefcase" href="/workspaces/clients">
    Run client workspaces in your branded setup.
  </Card>
</Columns>