> ## Documentation Index
> Fetch the complete documentation index at: https://docs.carousify.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Upgrade or downgrade

> Change your Carousify plan or billing cycle, and what happens to your data.

You can upgrade your plan or switch billing cycle yourself from the **Billing & Subscription** page. Downgrades go through support so the team can move your data and limits cleanly.

## Upgrade your plan

<Steps>
  <Step title="Open Billing & Subscription">
    Go to **Account menu › Billing**.
  </Step>

  <Step title="Click Change Plan">
    The **Choose Your Plan** modal opens.
  </Step>

  <Step title="Pick a billing cycle">
    Toggle **Monthly** or **Yearly** at the top.

    <img src="https://mintcdn.com/carousify-c7aa6aca/fZzX0w5QKpuhYCB8/images/billing/change-plan.png?fit=max&auto=format&n=fZzX0w5QKpuhYCB8&q=85&s=06ec75e219764d4d4cb77577566e6f57" alt="Choose Your Plan modal showing Hobby, Startup, Business, and Enterprise tiers" className="rounded-xl border" width="3024" height="1618" data-path="images/billing/change-plan.png" />
  </Step>

  <Step title="Select the new tier">
    Click **Select Plan** on the tier you want. Your current plan is marked with a **Current Plan** badge — you can't re-select it.
  </Step>

  <Step title="Confirm payment">
    Carousify routes you to checkout. Upgrades take effect immediately and prorate against your existing balance, so you only pay the difference for the rest of the cycle.
  </Step>
</Steps>

## Switch billing cycle

To move from monthly to yearly (or back), follow the same flow above and toggle the cycle on the **Choose Your Plan** screen before selecting your tier. Switching to yearly mid-cycle prorates the remaining monthly time against the new annual charge.

## Downgrade your plan

To move to a lower tier, [contact support](https://carousify.com/contact-us/) and tell us which plan you want. We'll handle the switch.

<Warning>
  Downgrades take effect at the **start of your next billing cycle**, not immediately. Your current paid cycle runs out at the higher tier first.
</Warning>

## What happens to your data

When you upgrade, everything stays — your new limits just kick in. Downgrades are where you need to be careful, since the lower tier may not have room for everything you've built.

* **Carousels, drafts, scheduled posts, brand kits, and templates** in workspaces that fit the new plan are preserved.
* **Workspaces above the new limit will be lost** when the downgrade applies. If your current plan allows 10 workspaces and you're moving to one that allows 3, the 7 extras — along with everything inside them (carousels, drafts, scheduled posts, brand kits, members) — are removed at the start of the next cycle.
* **Connected LinkedIn accounts** above the new account limit are disconnected automatically.
* **Team members** above the new per-workspace cap lose access to that workspace.
* **AI word balance** resets each cycle, so the new monthly allowance applies from your next renewal.

<Tip>
  Before requesting a downgrade, manually delete or archive the workspaces, accounts, and members you don't need so nothing important is removed for you. Export anything you want to keep.
</Tip>
